Not another chatbot. WorkBuddy is Tencent’s agentic AI workstation: give it a goal and it plans, operates your files and tools, retries on failure and hands you a finished deliverable. Big Domain is Tencent’s official agentic cloud partner for Malaysia — we configure, onboard and support your team in Ringgit.
From RM49.90/month. Pro seats today, team roll-out as ROI shows. Yearly −20%.
A chatbot answers messages. An agent completes tasks. Most “AI for business” quotes in Malaysia are still for chatbots — and they are priced like chatbots because that is what they do.
| AI chatbot | AI agent (WorkBuddy) | |
|---|---|---|
| Core job | Answer the message | Achieve the goal |
| Steps per task | One (request in, answer out) | Several, self-sequenced |
| Uses your files and tools? | Rarely | Reads and edits files, spreadsheets, CRMs, APIs |
| When something fails | Gives up or asks again | Retries, adapts, reports back |
| Output | Text reply | A finished deliverable — report, deck, categorized files, sent message |
| Where it runs | A chat window on your website | Its own AI-native office workspace on your desktop |
Agentic AI is not a rebrand of automation either. Automation follows the flowchart you drew; an agent reasons toward an outcome and handles cases you did not script. That is why Malaysia’s public sector is moving MyGOV to agentic AI (beta since August 2026), and why Tencent chose Malaysia as a first market for WorkBuddy.
Start with one repetitive, measurable workflow, prove it, then expand. These are the patterns our customers and the wider market deploy first.
Draft replies, summarize tickets, run sentiment analysis, turn complaints into happy customers — and hand the strongest leads to your sales team with full context.
An agent monitors your pipeline, spots leads going cold, sends a timely follow-up and updates the deal stage — the work most sales teams lose to inconsistent follow-through.
Recognize invoices and receipts, run budget scenarios, auto-generate weekly operating reviews from your own data — not from a template.
Track regulatory changes, summarize contracts, prepare compliance drafts — with sandbox isolation and full audit trails for finance and compliance teams.
Malaysia’s Ministry of Digital put agentic AI into MyGOV in beta (August 2026) — police summons to payment, end to end. Public-sector direction is a leading indicator for what private business adopts next.
On 18 August 2026 Tencent Cloud announced WorkBuddy in Malaysia with its first cloud region in Johor, and named local partners across education, fintech and plantations. Global agentic products are now landing on Malaysian soil with regional data residency.
Agentic AI adoption in Malaysia is at its earliest stage. Teams that build the habit now — one workflow, measured ROI, then scale — do it while the field is wide open, on simple Ringgit pricing.
Big Domain provisions and tunes it — you use it on day one.
DeepSeek, GLM, Qwen, Kimi and more. WorkBuddy picks the best model per task automatically; switch manually anytime. Multimodal and reasoning supported.
Ready-made capability modules plus custom Skills and Experts that encode your company’s way of working, connected to your own tools through MCP.
Native links to WeChat Work (企业微信), Tencent Docs, COS storage, CloudBase deploy, CLS logs and EdgeOne publishing — plus batch and night tasks with night-discount credits.
SSO, role permissions, centralized billing, usage dashboard, audit logs and sandbox isolation — finance and compliance ready, with on-premises deployment when data must stay inside your walls.
Malaysian engineers on WhatsApp — English, Bahasa Malaysia or Chinese. Big Domain handles invoicing, onboarding and support, so adoption never stalls on a ticket queue.
No foreign-exchange surprises, no credit-card lock-in. Invoices in MYR, credits refresh monthly and share across the team.
Vendor SaaS pricing for Tencent WorkBuddy through Big Domain, billed locally. Prices exclude SST; yearly billing saves 20%.
For power users and individuals
Everything in Pro, for teams
Private, self-controlled deployment
Prices in Malaysian Ringgit (MYR) · exclude SST · yearly −20% · credits refresh monthly and share across the team. WorkBuddy pricing is set by Tencent; Big Domain sells at vendor list pricing in Ringgit and earns on onboarding, configuration and support.
A guided path from first conversation to company-wide adoption — no disruption, no dead ends.
Share the tasks your team repeats — reports, content, code, support.
Big Domain sets up the right Skills, Experts and models for your use cases.
Seats, permissions and credits provisioned; we train your team to prompt like pros.
Start with one team, expand to the whole company as ROI shows.
Malaysian engineers on WhatsApp — English, Bahasa Malaysia or Chinese.
Typical onboarding is a few days once the workflow is confirmed.
Start your workflowTwo Malaysian platforms built by Big Domain with AI-assisted engineering, content and operations.
Turn any phone number into a direct WhatsApp chat link or QR code in three steps — no app, no sign-up. Built with AI-assisted development: presets, referral engine and premium analytics roadmap shipped fast.
A government-recognised gig platform connecting brands with KOLs, KOCs, Xiaohongshu and TikTok creators, designers and developers — with escrow payments and full campaign tracking. Complex matching, payments and compliance, accelerated with agentic AI.
One partner for every digital layer — explore what else we build, host and grow for Malaysian businesses.
Our team will match you with the right plan, configure your workflows and get you onboarded.
